Frequently Asked Questions
Shipping
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Most orders ship within 1-3 business days after payment is confirmed. Limited edition and handmade items may take 3-7 business days due to careful packaging. You’ll receive a shipping confirmation email with tracking information once your order is on the way!
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We primarily ship via USPS, UPS, and other reliable carriers depending on your location and the best rates available.
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Shipping costs are calculated at checkout based on your location, order weight, and selected shipping speed.
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Yes—once your order ships, you’ll receive a tracking number via email.
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Delays can occasionally happen due to carrier issues or high demand. If your order hasn’t arrived within the estimated timeframe, contact us and we’ll investigate right away.
Frequently Asked Questions
Returns/Refunds
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New/sealed items: Returnable within 30 days.
Limited/collector's editions and handmade goods: Returnable within 14 days if unopened and in original condition.
Defective or damaged items: Always eligible for replacement or refund.
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Contact us at help@karacreates.net for return instructions. You’ll need your order number and reason for return.
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You cover return shipping unless the item is defective, damaged, or not as described—in which case we’ll cover it.
Products/Orders
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Yes—all limited and collector's items are genuine. I received them while working for the publisher.
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Many of my handmade items are unique or produced in very small batches. Variations in color, texture, or minor details may occur, adding to their charm and individuality.
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If your order hasn’t shipped yet, contact us immediately and we’ll do our best to accommodate changes or cancellations.